Thank you for shopping with Qandeel Aromatic. We are committed to delivering your orders safely and on time.
Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an order confirmation once your order has been successfully placed.
Estimated delivery times:
Lahore: 1–2 business days
Other cities in Pakistan: 3–7 business days
Delivery times may vary depending on courier operations and your location.
Shipping charges are calculated at checkout based on your location and order size. Promotional free shipping offers may apply on selected orders.
We offer Cash on Delivery service across Pakistan for eligible orders.
Once your order has been shipped, tracking details may be shared via email or phone message, depending on courier availability.
Please ensure your shipping details are accurate. Qandeel Aromatic is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
While we work with trusted courier partners, delays may occasionally occur due to:
Weather conditions
Public holidays
Courier service disruptions
Remote delivery locations
If your order is significantly delayed, please contact us for assistance.
If your parcel arrives damaged, please contact us within 24 hours of receiving the order with clear photos of the package and product.
For shipping-related questions, contact us:
Email: qandeel.aromatic@gmail.com
Phone: 03160759085
Address: Model Town, Lahore – 54770, Pakistan